DormEats does not have user accounts. Almost all of your information lives on your own device. This page explains exactly how to delete every category of data we touch.
1. Delete data from inside the app (recommended)
- Open the DormEats app.
- Go to the Settings tab.
- Scroll to the bottom and tap Start Over.
- Confirm the action when prompted.
This action immediately:
- Clears your preferences, allergies, food preferences, nutrition goals, liked/disliked items, and dining hall ranking from local storage on your device.
- Clears the locally cached menu data and recommendation cache.
- Cancels any scheduled meal notifications and clears notification preferences.
- Resets your Firebase Analytics install identifier so subsequent events are not linked to your previous install.
- Clears Firebase Crashlytics custom keys associated with your install.
2. Delete data by uninstalling the app
Uninstalling DormEats removes all locally stored data (Hive databases, cached menus, scheduled local notifications). On most devices this also removes the Firebase install identifier automatically the next time Firebase services are queried.
3. About server-side data
Our backend does not store user accounts or persistent user data. When you request a recommendation, your preferences are sent to our server for the duration of that request, forwarded to an AI provider, and then dropped except for a short-lived in-memory cache of the resulting recommendation (keyed by a hash of your preferences, not by you). That cache:
- Lives only in memory and is cleared whenever our backend process restarts.
- Is automatically pruned when the menu date falls outside a small window (more than 1 day before today or more than 7 days after).
- Does not include your identifiers; it is keyed by an integer hash.
As a result, "Start Over" in the app — combined with the natural expiration of the in-memory cache — removes every category of data associated with you.
4. Firebase Analytics and Crashlytics
If you would also like us to request deletion of any historical Firebase Analytics events or Crashlytics reports associated with your former Firebase install ID, email us at [email protected]. To help us locate the records, please email from the device that had the app installed, or include the date range you used the app and the device model.
5. California, EEA, and UK users
California residents may exercise their CCPA / CPRA rights, and EEA / UK residents may exercise their GDPR rights, by emailing [email protected]. See the Privacy Policy for details.
6. Contact
Need help? Email [email protected]. We will respond as soon as we can.